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  • If you do not remember your password or need to reset your password, click here. It has two available options. You could either reset your password via email or via the mobile that is tied to your account.
  • If you entered an incorrect password 4 times, your account will be locked out. You can get access back to your account by trying to reset your password via the email, or via the mobile that is registered to your account click here.
  • If you are trying to create a KOG account for Kentucky Medicaid Partner Portal and received a message in reference to RIDP, please contact the Kentucky Medicaid Partner Portal Contact Center via email [MedicaidPartnerPortal.info@ky.gov] or By Phone:(877) 838-5085 Ext 1.

    Note: You will need to provide your reference code when contacting Partner Portal.
  • Navigate to your KOG dashboard. You can click on the letters to sort alphabetically or click on hash (#) if you would like to see a list of all the applications. You can also enter the name of the application in the search bar and click the "Search" button.
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